Patient Communication Course – Part 2
What to expect
This course focuses on improving communication skills for radiologists. It explores the radiologist’s role in conveying information through reports, emphasizing clear and expressive communication. Participants learn to use electronic portals for efficient communication.
The course also highlights understanding the patient’s perspective and encourages effective dialogues with referrers in various settings. It addresses challenges, emphasizing best practices and ways to avoid pitfalls. Additionally, it equips radiologists with essential communication skills for handling situations where issues may arise, with a focus on transparency and maintaining patient trust.
Accreditation
The course has been granted 5 European CME credits (ECMEC®s) by the European Accreditation Council for Continuing Medical Education (EACCME).
Certificates with CME credits will be issued only after watching the live stream and completing an online evaluation form.
No CME credits will be available for watching on demand.
Learning Objectives
- To develop skills in effectively conveying the radiologist’s role through reports, ensuring clear and impactful communication.
- to learn to navigate and leverage electronic portals for streamlined communication in radiology workflows.
- to cultivate effective communication in emergencies and multidisciplinary settings, emphasizing patient perspective and collaboration.
- to develop strategies for transparent and trustworthy communication during challenging moments in patient interactions.
Programme
| 12:30 – 13:10 | Radiology reports: the essence of the radiologist’s role as communicator A. Brady, Cork/IE |
| 13:10 – 13:50 | Dialogues with referrer: efficiency and collaboration in emergency and MDT |
| 13:50 – 14:30 | Electronic portals T. Cook, Philadelphia/USA |
| 14:30 – 15:00 | Q&A Session |
| 15:00 – 15:30 | Break |
| 15:30 – 16:10 | Patient’s perspective E. Briers, Brussels/BE |
| 16:10 – 16:50 | Facing challenges: Do’s and Don’ts A. England, Cork/UK |
| 16:50 – 17:30 | Patient communication when things go wrong: managing errors and complaints M. Prokop, Groeningen/NL |
| 17:30 – 18:00 | Q&A Session |
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