Live streaming

ESOR Patient Communication Courses will be streamed live on the ESR Connect platform.

CME Accreditation for live streaming only

Applications have been made to the European Accreditation Council for Continuing Medical Education (EACCME) for CME accreditation of ESOR Patient Communication Courses.

courses. The EACCME is an institution of the European Union of Medical Specialists (UEMS).

ESOR Patient Communication Course

In response to the great reception of patient communication talks in 2023 Foundation Courses, ESOR developed a brand new online Patient Communication Course 2024!

Good patient communication in the radiology department is an essential element to achieving excellence in diagnosis, radiological interventions, effective longer term patient management and patient experience. In this course, the crucial elements of good patient communication will be presented together with strategies to ensure excellent interactions with patients in your radiology practice.

Patient Communication Course - Part 1

February 22, 2024 | 12:30 – 18:00 CET
Watch this course on ESR Connect!

About the course

This course addresses critical educational needs in various aspects of patient interaction. From effectively communicating during ultrasound procedures and breaking difficult news to patients, to engaging in discussions about radiation risks, the course covers a spectrum of scenarios radiologists commonly encounter. Furthermore, it delves into the unique challenges posed by interventional radiology (IR) settings and explores communication strategies tailored to paediatric patients. The course also features a dedicated session, “Conversation on Communication,” to foster a comprehensive understanding and application of communication skills crucial for enhancing the overall patient experience in radiology.

Learning objectives

  • to demonstrate effective patient interaction during ultrasound exams to enhance understanding and comfort;
  • to develop empathy and clarity in conveying challenging information to patients and their families;
  • to acquire skills to engage patients in discussions about radiation risks, ensuring comprehensive understanding;
  • to tailor communication strategies for interventional radiology settings and paediatric patients, addressing their unique needs.


12:30 – 13:10 Interacting with patients during ultrasound
M. Radzina, Riga/LV
13:10 – 13:50 Breaking bad news
R. Sinnatamby, Cambridge/UK
13:50 – 14:30 Radiation Risk Discussion
G. Paulo, Coimbra/PT and D. Akata, Ankara/TR
14:30 – 15:00 Q&A Session
15:00 – 15:30 Break
15:30 – 16:10 Patient communication in the IR
R. Schernthaner, Vienna/AT
16:10 – 16:50 Paediatric Patient perspective
O. Kvist, Stockholm/SE
16:50 – 17:30 Conversation on communication
A. Rockall, London/UK and Herbert Kressel, Boston/USA
17:30 – 18:00 Q&A Session

Patient Communication Course - Part 2

March 21, 2024 | 12:30 – 18:00 CET
Watch this course on ESR Connect!

About the course

This course focuses on improving communication skills for radiologists. It explores the radiologist’s role in conveying information through reports, emphasizing clear and expressive communication. Participants learn to use electronic portals for efficient communication. The course also highlights understanding the patient’s perspective and encourages effective dialogues with referrers in various settings. It addresses challenges, emphasizing best practices and ways to avoid pitfalls. Additionally, it equips radiologists with essential communication skills for handling situations where issues may arise, with a focus on transparency and maintaining patient trust.

Learning objectives

  • To develop skills in effectively conveying the radiologist’s role through reports, ensuring clear and impactful communication.
  • to learn to navigate and leverage electronic portals for streamlined communication in radiology workflows.
  • to cultivate effective communication in emergencies and multidisciplinary settings, emphasizing patient perspective and collaboration.
  • to develop strategies for transparent and trustworthy communication during challenging moments in patient interactions.


12:30 – 13:10 Radiology reports: the essence of the radiologist’s role as communicator
A. Brady, Cork/IE
13:10 – 13:50 Electronic Portals
T. Cook, Philadelphia/USA
13:50 – 14:30 Patient’s perspective
E. Briers, Brussels/BE
14:30 – 15:00 Q&A Session
15:00 – 15:30 Break
15:30 – 16:10 Dialogues with Referrer: efficiency and collaboration in emergency and MDT
E. Neri, Pisa/IT
16:10 – 16:50 Facing challenges: do’s and don’ts
A. England, Cork/UK
16:50 – 17:30 Patient communication when things go wrong
Mathias Prokop, Groeningen/NL
17:30 – 18:00 Q&A Session