Patient Communication in Radiology
special focus Course
Patient Communication in Radiology
November – December 2025
online
Great imaging is only part of the picture
Behind every image is a person. As healthcare professionals, our responsibility is to ensure they feel informed, understood, and supported at every stage of their journey.
Through three online sessions, this programme will offer practical tips, expert insights, and fresh perspectives to help you strengthen communication with patients, referrers, and colleagues – and embrace the evolving role of the radiologist in modern healthcare.
These webinars are developed in collaboration with the ESR PAtient Advisory Group and are available for free for all ESR members.
What to expect
Across the sessions, you will gain actionable insights on effective communication tailored to radiology settings. Expect tips and best practices for informing patients before, during, and after procedures, delivering sensitive information with empathy, and ensuring clear, concise explanations in plain language. Learn how to work effectively with referrers, structure reports for clarity, and manage expectations to reduce anxiety and improve cooperation. Discussions will also address the evolving identity of radiologists, the integration of AI tools, opportunities and risks of social media, and the importance of humanising care. By the end, you will be equipped with techniques to bridge technical expertise with patient-centred communication.
November 13, 2025 | 13:30- 14:30
Informing Patients in the Radiology Department: Tips and Tricks
PROGRAMME
Patients’ Needs and Expectations
Steve Ebdon-Jackson, Reading/UK
Erik Briers, Limburg/BE
Communication in Radiology
Judy Birch, Poole/UK
Informing the Patient: tips & tricks for the radiographer
Tomislav Stankovic
Communication with Patients: Tips & Tricks for Young and Not-So-Young Radiologists
Marie-Pierre Revel, Paris/FR
Dominique Carrie, Toulouse/FR
Q&A Session
November 27, 2025 | 13:30- 14:30
Communication with Patients and Referers
PROGRAMME
General Issues Around Communication from a Patient Perspective
Steve Ebdon-Jackson, Reading/UK
How Can Effective Communication Help Radiographers Meet the Expectations of Patients
Graciano Paulo, Coimbra/PT
The Radiologist in the Team: Effectively Connecting with Patients and Referrers
Marie-Pierre Revel, Paris/FR
Q&A Session
December 11, 2025 | 13:30 – 14:30
Radiologists´ identity and the important role of radiologists
PROGRAMME
Presentation of a Manual: How to Humanize Radiology
Pilar Manchon, Barcelona/ES
Patients Experience in the Health Care Paradigm Change
Erik Briers, Limburg/BE
Opportunities and Challenges of Social Media Communication in Radiology: Gain or Pain
TBA
The Increasing Need to Educate the Profession in Soft Skills
Christian Loewe, Vienna/AT
Caroline Justich, Vienna/AT
Q&A Session
Accreditation
Applications will be made to the European Accreditation Council for Continuing Medical Education (EACCME) for CME accreditation of this event.
Applications have been made to the European Accreditation Council for Continuing Medical Education (EACCME) for CME accreditation of this event.
This programme has been accredited by the European Accreditation Council for Continuing Medical Education (EACCME®). Please refer to each session description for the credits available.
Certificates with CME credits will be issued only after participating in the course activities and completing an online evaluation form.
We work with impartiality and transparency. Find the steering committee disclosure forms here →
Learning Objectives
Understand the importance of patient-centred communication in radiology, including how to inform, reassure, and guide patients effectively throughout their imaging journey.
Recognise the evolving role of radiologists in value-based healthcare, with increased involvement in direct patient interaction and multidisciplinary collaboration.
Apply practical communication techniques for delivering clear, concise, and empathetic information to patients, referrers, and colleagues.
Identify strategies to manage sensitive situations, such as delivering unexpected or difficult results with compassion and clarity.
Appreciate the value of soft skills in building trust, reducing patient anxiety, and improving cooperation during imaging procedures.
Evaluate opportunities and challenges of modern communication tools, including social media and AI, while maintaining ethical and professional standards.
Implement best practices for humanising radiology services, ensuring patients feel understood, respected, and supported.
the world of radiology is yours
Get inspired by our Scholar- and Fellowship programmes and find out where you will go next!
